cont… from The Secret of Building Rapport (Part 1)
In this post, I will continue on with the three remaining Communication Styles, some brief descriptions about each of them and their gifts and challenges.
I will also include information about how to build and maintain rapport in each situation.
The Auditory Communicator
Generally, this person will remember what they hear word for word. They will learn by listening and often don’t take notes. They tend to be good storytellers and will quite often talk to themselves when working or concentrating.
Some of the most common words used by Auditory Communicators:
Resonate, Harmony, Repeat, Buzz, Hear, Discuss, Listen, Sound, Noisy, Whisper, Say, Quiet
Gifts of the Auditory Communicator:
- They are frequently eloquent speakers
- They are ideas people that are great for brainstorming
- They love discussions and give lengthy descriptions or explanations
- Many are great writers and editors
Challenges of the Auditory Communicator:
- They can be blunt, harsh or seem very direct
- They can give strong opinions whether solicited or not
- They are quick to anger if they feel they are not being heard
- They can quite often interrupt and jump from subject to subject
How to build and stay in rapport with the Auditory Communicator:
- Ask them about themselves
- Listen closely and help them stick to the subject
- Repeat things back to them and tell them you hear them
The following are questions that will stimulate answers from the Auditory Communicator:
- How does this sound?
- Does this ring a bell?
- Does this resonate with you?
The Kinesthetic Communicator
Generally, this person speaks slowly, learns best through doing and needs time to feel their way through new information.
Some of the most common words used by Kinesthetic Communicators:
Feel, Firm, Together, Relationship, Touch, Connect, Press, Catch, Hard, Complete, Fun,
Gifts of the Kinesthetic Communicator:
- They are good at relationship building
- They are extremely loyal
- They are nurturing and supportive
- They are team players and detail oriented
Challenges of the Kinesthetic Communicator:
- Most have challenges making decisions quickly and can be slow and methodical
- They can get overwhelmed when presented with too many choices
- They tend to provide more details than most people need
How to build and stay in rapport with the Kinesthetic Communicator:
- Provide an agenda for meetings
- Make it a point to connect in group situations so they feel included
- Be sensitive to their need to be comfortable
- Allow them time for creativity, fun and play and offer them only a few clear, simple choices
The following are questions that will stimulate answers from the Kinesthetic Communicator
- How does this feel?
- Does this fit with you?
- Can you relate to this?
The Digital Communicator
Generally, this person memorises by steps and sequences, they process information in a methodical, rational and logical way and are very detail oriented. They have a strong need to make sense of the world around them and learn by working things out in their mind.
Some of the most common words used by Digital Communicators:
Perceive, Consider, Detail, Know, Describe, Figure out, Process, Logical, Conceive, Change
Gifts of the Digital Communicator:
- They are good at solving complex problems and are great strategists
- They are excellent at sequencing and structuring tasks and projects and manage details very well
- They are extremely adept at planning events, parties or outings
- They see how the parts fit together to create the big picture
Challenges of the Digital Communicator:
- They are slow to trust new people, new things or new concepts
- They hate being interrupted and can be stubborn
- They don’t volunteer information and need to be asked specifically
How to build and stay in rapport with the Digital Communicator:
- Create timelines with them
- Allow them time for closure and completion
- Use logic and provide facts and figures when decision making
- Give them sufficient preparation
- Show that you trust them
The following are questions that will stimulate answers from the Digital Communicator:
- What do you think?
- Do you understand?
- Does this make sense?
So once again If you have people within your circles that you recognise as being using any of these styles hopefully you will find some use in the suggestions for building and maintaining rapport.
This information was derived from the book ‘Law of Connection’ by Michael Losier. To complete Michael’s Self Assessmen